Privacy Policy

This Privacy Policy describes how My Cosmic Message Pty Ltd (ABN 30 652 358 159), trading as WOW ME Coaching ("we", "us", "our"), collects, uses and discloses personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We collect personal information you provide directly to us, including: name, email address, phone number, and the content of messages submitted through contact or enquiry forms on this website. We may also collect information automatically through website analytics (including Google Analytics 4), such as pages visited, browser type, device type, and IP address.

2. How We Use Your Information

We use your personal information to: respond to enquiries and coaching requests; send The Signal newsletter (only if you have subscribed); improve the content and functionality of our website; and comply with legal obligations. We do not use your personal information for any purpose other than those listed above without your explicit consent.

3. Newsletter Subscription

If you subscribe to The Signal newsletter, your name and email address are processed via W3Forms (web3forms.com). You may unsubscribe at any time by clicking the unsubscribe link in any newsletter email. We do not share subscriber data with third parties for marketing purposes.

4. Disclosure of Personal Information

We do not sell, trade or rent your personal information to third parties. We may disclose your information to: service providers who assist us in operating our website and business (such as email service providers and analytics platforms), where required by law, or where you have consented to disclosure. All third-party service providers are required to handle your information in accordance with applicable privacy laws.

5. Data Storage and Security

Your personal information may be stored and processed in Australia or overseas (including the United States) depending on the third-party services we use. We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.

6. Cookies and Analytics

This website uses Google Analytics 4 to collect anonymised usage data. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We use cookies to improve the functionality of the website. By continuing to use this website, you consent to the use of cookies in accordance with this policy.

7. Access and Correction

You have the right to request access to the personal information we hold about you, and to request that we correct any inaccuracies. To make such a request, please contact us at nick@wowmecoaching.com. We will respond to access requests within a reasonable timeframe.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at nick@wowmecoaching.com. We will investigate and respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update. Continued use of this website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related enquiries, please contact:
My Cosmic Message Pty Ltd (ABN 30 652 358 159)
Trading as WOW ME Coaching
nick@wowmecoaching.com
0489 011 313